AFL, NRL, NFL, NBA, NHL, A-League, EPL, MLS

Monday, August 6, 2012

The benefits of self-evaluation as it relates to leaders today


When talking about LEAN, leadership is a key component of change and driving implementation.  The article below, written as part of my MBA in Leadership and Sustainability with Robert Kennedy College & The University of Cumbria, examines the benefits of self evaluation for leaders.

Self-evaluation or “self-leadership” (Runn, 2011) forms a critical part of a leaders repertoire and some key blocks of the foundation for this persons leadership.  If someone can ultimately say that they fully understand themselves, they will find it much easier to understand others around them.

This however requires some strong discipline from the leader, to continuously self-evaluate and aim for continuous improvement.  There are some key questions that the leader needs to ask themselves and truthfully answer to gage where they are at.

1.      Do as you preach

If a leader makes a statement about what he or she will be doing, they need to take ownership and answer on the basis whether they actually did as they said.  When a leader expects others to follow suit, they need to set the standards.

2.      Change is ok

If a change of direction was required from the initial target, that is ok, as long as the leader can clearly identify why it was different to the planned path, and explain that in simple terms.

The two points above can be broken into many individual questions that form the basis of a self-evaluation tool for a leader.  Let us discuss some critical ones, and how they can benefit the individual and organisation.
A leader’s professional image can have a positive or negative influence on the way others perceive that person. 

The table below (Table 1.1) outlines some key areas of self-assessment, and the benefits derived from the outcomes.
Aim
How to
Benefits
Good Professional Image
know what image you want to portray, ensure professional personal appearance, show interest in others, walk the talk
Positive communication,
Credibility, integrity

Positive Attitude & Self-motivation
Mix with other positive people, be in full control of your attitude
Will to win, success
Personal Health
Diet, exercise, sleep and a balanced lifestyle
Clear Mind, energy & drive
Self-assessment questionnaires
Establish and know ones weaknesses and strengths
By being aware of our strength and weaknesses, we can lead accordingly and work on continuous improvement
Table 1.1

The table above (Table 1.1) includes items directly discussed by Flanagan & Finger (2011).  Essentially by being aware of one’s strengths and weaknesses, a leader can use this to their full advantage.  By asking for independent help the leader can both work on their weaknesses as well as utilising the coaches skills to further improve his leadership and own mentoring skills.

As argued by Robbins & Judge (2010) the question remains whether it is actually possible for individuals to be their own leader.  The argument works on the basis of leaders helping their staff in the same principle.  The same argument can also be found in principle in an article in the November/December (1974) issue of HBR about monkey management[1].  This all revolves about ownership and taking ownership of problems.  By doing so we are teaching our staff in just another way to self-manage or about self-leadership.

The question we are discussing here is about today’s leaders, but I would like to argue that in reality this has been widely known for decades, and that it has merely evolved into a tool that is widely used by successful leaders around the world today.

While I could argue that self-assessment will work the same for everyone, I truly believe it does not.  Some individuals have a strong sense of self and would find it relatively simple to look at their weaknesses and strengths in a self-assessment report, and work on these to improve their leadership skills.

On the other hand however, we have individuals that would struggle with the idea, due to several factors like low esteem, being an introvert or even just being scared of finding something they cannot readily accept.  This is where the real challenge begins in my view.  These particular leaders will often spend a surreal amount on further education, seminars and courses, while failing to notice that the core of understanding their own centre is where the issue lies.  In these cases I do not feel that self-assessment can be beneficial until this individual has been educated and fully understands the principles behind it.  If they will resist this process, the problem will most likely persist.

Therefore, while the benefits for leaders who understand that the outcomes of self-evaluation are enormous; it forms only part of that leaders strengths and understanding.  Some very successful international companies have adopted self-assessment programs.  The UK Petroleum Industry Association for example has set up several self-assessment modules for leaders in regards to process safety leadership commitment.

The Leadership Steps Assessment (LSA) (Clawson, McNay, Bevan 2000) discusses the clarification of one’s centre, clarifying what is possible, what others can and how they can contribute, supporting others so they can contribute, about being relentless and measuring and celebrating success.  It sounds rather simple, or does it not.  Well, by actually dissecting these individual parts, we come to a conclusion that is similar to the one earlier discussed, that returns to the roots of ownership. 

In conclusion I would like to summarise that although the potential and benefits for self-assessment are great, the understanding and implementation, as well as continuous improvement are critical.  Todays leaders have to be fully aware of so many issues, whether political, cultural, and financial or even personal influences on the workplace.  By understanding themselves, they are creating a stable base to work from, and also helping others understand themselves.  This is where the significant benefit will arise from.  It is not from one leader, but from the vision and leadership they share, and openly distribute among their peers and subordinates.  By allowing individuals all around them to gain the same understanding we are forming a cluster of stability, strength, drive, passion and most importantly a culture which feeds on the outcomes. 

The cultural drive of an organisation can therefore be directly influenced by a self-aware leader.  This has been the Japanese way for many decades, and has proven to be extremely successful.  By leaders all around the world adopting these cultural principles with their detailed understanding of themselves and their whole environment, leading teams becomes easier, more efficient and more rewarding.

These rewards will then spread like a cancer enveloping our core industries and thus allowing for sustainability beyond the foreseeable future.  In essence we are saying that one person can make a change, or at least start the change process.  With clusters of self-aware leaders growing, and todays way of networking through social media as well as traditional networking events, knowledge is readily shared, enhancing each person’s strengths, reducing or even eliminating individuals weaknesses, allowing them to learn and focus on what lies ahead.  They will not be diverted from the greater goal, as their core understanding of themselves has reached a level that is beneficial to them, their team, their company, their industry and even their family.

Self-assessment should be a key focus for any executives, and should be driven by corporations around the world to capture the greater good and benefits, continuous improvement and sustainability gained from the experiences.


[1] Oncken, W., Wass, D., (1999), Management Time – Who’s Got The Monkey http://hbr.org/1999/11/management-time-whos-got-the-monkey/ar/1


Bennis, W., Thomas, R., (2002), Crucibles of Leadership
Blanchard, K., (1999), The Heart of a Leader, Surrey UK: Eagle
Carnegie, D., (1999), How to Win Friends & Influence People, Sydney Australia: Harper Collins Publishers
Clawson, J., McNay, E., Beavan, G., (2001 Rev 11/01, UVA-OB-0733), Leadership Steps Assessment (LSA), University of Virginia: Darden Business Publishing

Flanagan, N., Finger, J. (2010), The Management Bible, Queensland Australia: Plum Press

George, B., Sims, P., McLean, A., Mayer, D., (2007), Discovering Your Authentic Leadership
Leadership Training and Development Online (2010), Leadership Self Assessment Activity http://www.nwlink.com/~donclark/leader/survlead.html

Littauer, F., (1995), Personality Plus, East Sussex UK: Monarch Publications
McGraw, P., (1999), Life Strategies, Sydney Australia: Random House

Oncken, W., Wass, D., (1999), Management Time – Who’s Got The Monkey http://hbr.org/1999/11/management-time-whos-got-the-monkey/ar/1
Robbins, S., Judge, T., 13th Edition, (2009), Organizational Behavior, New Jersey USA: Pearson Education, Inc.
Runn, G. (2011), Self Evaluation In Leadership
UKPIA (2010), Self Assessment Module – Successful Leadership http://www.ukpia.com/files/pdf/ukpia-self-assessment-module-leadership-v1.pdf