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Tuesday, August 21, 2012

Increasing Productivity and Client Satisfaction


Melbourne 28th & 29th August 2012
2nd Annual LCI Australia - Increasing productivity and client satisfaction

You will agree that there is a lot of waste in the processes of our sector the newly formed LCI Australia network is bringing the focus back to improving the processes and outcomes delivered by our sector. Lean business practices bring the focus back to increasing value for the client, eliminating non value adding inputs and making sure all work flows reliably. 

Consider joining your industry colleagues at the 2nd Annual LCI Australia conference, the annual gathering for senior managers, industry leaders and Lean practitioners who are focussed on improving the efficiency of business practices and outcomes in our sector. Only 2 weeks to go so book your place today and forward this to your colleagues.

The 2012 conference will bring 60-70 attendees together all ready to actively participate in group discussions, Q & A and networking over the course of the 2 days conference, workshop and Industry Dinner. We invite you to share your experience and views as we delve into this year’s theme: Increasing productivity and client satisfaction

LCI 2012 will provide an overview and insight into the general practice of LEAN. Starting and sustaining an ongoing transformation on projects or in organisations, understanding the resistance to and motivation for change. The conference offers industry speakers full of case studies, experiences sharing the problems they have encountered in implementing lean thinking in their workplaces and solutions. Indications and examples of costs and benefits achieved through Lean implementation and sharing the results, including both traditional measures and longer term benefits are some of the tangible benefits of attending LCI 2012. 

Program is packed with Case studies, tools and research all the details are available on the website; 

·         CASE STUDY - Building lean capability Angela Corriero and Hunter Dean, Chase Performance / Systemix

Resistance to and motivation for change are key factors in determining successful Lean project delivery.
Angela is a Lean culture specialist who spent considerable time with Toyota in Japan and using this global experience will illustrate how problems can be eliminated before they even start – it’s a matter of building Lean capability into not only your project delivery, but within your fundamental business development
structure.

·         CASE STUDY - Lean Construction for Home Builders Brian Levitan, Managing Director, Lean Australia

In March 2011 the NSW Government organised a program aimed at construction companies and their suppliers. 10 companies signed up, in Dubbo and Mudgee consisting of 2 Builders, 4 Construction support service, and 4 mining/mining Support companies. This session describes the program, training challenges for the level of staff, success factors, roadblocks, and results for example Scott Hawkins Homes have reduced the time to build a house by 30% using Lean
construction tools, and can build 30% more houses with the same overhead. Most importantly, although the ‘Project’ finished over a year ago, the companies have internalised the culture change, and are still engaged in ongoing continuous improvement.

·         CASE STUDY - Techniques for improving productivity and client satisfaction Alex Kunz and Mick Jackson, Gehry technologies, Blue Ocean Consulting

Examples where the implementation of new processes and technology has led to project-wide performance improvement of commercial and civil construction projects. Particular focus will be on non-financial improvements and their corollary effect on project financial performance.

Lean practices, tools like ‘Last Planner’ and cultural alignment are explored through interactive sessions in 2 half day workshops on 29th August. I have attached the conference brochure so you can see the full speaker line up and it’s an exciting mix this year. 

Discounts available to LCI members / AAA members / EA Members and AME members. Student discount also available so book your place today.

We look forward to seeing you there.












P.S If you are not an LCI Australia member why not join today and enjoy the benefits of discounted rates to the Annual Conference and the FREE Regional Events Join LCI AU Today.