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Problem
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Workplace Efficiency / Productivity
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Solution
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Leaner Principles & Processes via Lean Six Sigma
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Implementation
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Direct Implementation at the Workplace and for
Manufacturing Practises
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Improvements
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§ Identifying
and eliminating waste over the company value stream
§ Identifying
and developing different departments KPIs
§ Improving
communication on the shopfloor
§ Running
special committees to improve and sustain Safety and 5S. Adopting DMAIC as
project methodology to deal with complicated problems
§ Mistake
proofing the process by changing product design
§ Reducing
inventory by implementing Kanban project
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“Regular
ongoing interaction is key to improving staff performance”
As
specialists in creating state-of-the-art laboratories, LabSystems recognised
the benefits of designing streamlined systems to improve workplace efficiencies.
Management
turned to the expertise of Chase Performance in September 2010 in order
to implement leaner principles into its business processes.
Before
long productivity soared as 25 staff underwent the
Lean Six Sigma program that helped them create better ways to design,
manufacture and install laboratory and clean room equipment such as fume cupboards, fans and associated
equipment, laboratory fit outs and chemical storage facilities and cabinets.
Why choose Chase Performance?
LabSystems Operations Manager
David Mutimer said Chase Performance’s focus on delivering ongoing training
every fortnight ensured new skills were incorporated into the workplace sooner.
David
said the actual – rather than theoretical improvements to workplace and
manufacturing practices made it a real standout from other service providers. He
saw staff training as an investment in his team, many of who had been loyal to
the company for more than 20 years. In addition, David recognised the value in
ongoing training every fortnight to ensure the new skills were incorporated
into staff projects in the workplace between sessions.
“We embarked on this program as part
of an overall plan of continuous improvement in the business. With an ageing
workforce, we felt the need to up-skill and update our approaches to workplace
management.”
Improvements across the board
- · Increased factory efficiency by 10 per cent
- · Redesigned factory layout to streamline operations
- · Introducing KPIs to boost staff productivity
- · Using latest project management tools and data collection to solve problems
- · Significant staff behavioural changes in line with the ‘Lean’ principles and techniques
- · Empowered staff courtesy of improved skills and knowledge
- · Improved staff input into their work practices
- · Improved communications between management and staff
- · Installing information dashboards (big noticeboards) in key locations recording KPIs, minutes of meetings and workplace and safety practices
David
said his staff had readily embraced many exciting changes that had led to
massive improvements in workplace efficiency. He remains committed to rolling
out the program to new staff as well as enabling any staff keen to obtain a
higher certificate or diploma.
“Our workplace is now like a pit stop
for a racing car. As well as a new layout, we have changed the management of
our space as well. There is no clutter, everything is in the right place and
the work zones are being upgraded.”
